2601 Dell Storage SC400 and SC5020 Maintenance

It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of Hardware and Software Support Maintenance for Dell Storage systems for the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Support and Maintenance must be provided by Dell Line 10 Dell Storage SC400 Sku: 814-4530 Service Tag # CCJ8T13 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified Line 20 Dell Storage SC400 Sku: 814-4550 Service Tag # CCJ8T13 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified Line 30 Dell Storage SC400 Sku: 814-4530 Service Tag # CCJ7T13 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified Line 40 Dell Storage SC400 Sku: 814-4550 Service Tag # CCJ7T13 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified Line 50 Dell Storage SC5020 Sku: 812-8158 Service Tag # 60B1T13 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified Line 60 Dell Storage SC5020 Sku: 812-8175 Service Tag # 60B1T13 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified Line 70 Dell Storage SC5020 Sku: 812-8072 Service Tag # 60B1T13 Quantity:1 Service Description: ProSupport for Software 7x24 Storage Center Optimization Bundle Coverage Dates: 1/1/2027 through 12/31/2027 1 year All parts must be Dell Certified The hardware maintenance cost is to include all costs associated with the onsite service/labor, travel expenses, parts and software upgrades for the term of the contract. The maintenance and service is to be completed by a certified technician for the units according to the manufactures suggested maintenance for the optimum quality and performance of the equipment. A confirmation call to the customer shall be made within 30 minutes of the initial request. Technician shall be on-site if necessary, within 4 hours of the initial request. All shipping and handling shall be included in total bid amount. DELIVERY: Bid shall include cost of required F.O.B. inside delivery, prepaid and allowed. *****Please note that 2026 sku number/Information to be used as reference if current year numbers differs.

• Dell Compellent SC400 and SC5020 Specs 27.pdf

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