2601 Cisco Smartnet 3rd party maintenance and support

It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for 3rd party Cisco Smartnet maintenance and support for use by the Clerk's Office, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Description: 3rd party Cisco Smartnet maintenance and support. Start Date: 01/01/2027 End Date: 12/31/2027 Brand: Cisco Line 10 Description: Cisco Catalyst 3650 24 All replacement parts shall be Cisco Catalyst 3650 24 compatible. Quantity: 18 Serial Numbers Covered: FDO2147Q0G0 FDO2147E0MN FDO2147V0TY FDO2147E0L8 FDO2147V0VB FDO2147V0V3 FDO2147V0UF FDO2147Q0HX FDO2147Q0K0 FDO2147E0JX FDO2147E0ML FDO2147E0LJ FDO2147V0TJ FDO2147E0LS FDO2147Q0K5 FDO2147E0M2 Line 20 Description: Cisco 6509 Switch All replacement parts shall be Cisco 6509 Switch compatible. Quantity: 2 Serial Numbers Covered: SMG1603N01K SMG1603N01S Line 30 Description: CON-SNT-WSC3652S on Cisco Catalyst 3650 24 Port PoE 4x1G Uplink IP Base Quantity: 2 Serial Numbers Covered: FDO2147V0TN FDO2147V0UN Service level description: 7X24X4 FOUR HOUR RESPONSE: Unlimited tech support 24 hours a day, 7 days a week, including holidays. with guaranteed response time of 4 hours. Manned Help Desk Support 7x24x365. Vendor is responsible for all parts and shipping, as well as on-site support, if needed. Replacement parts to be 4 hour. All shipping and handling costs shall be included in the total final bid amount. The repair or maintenance is to include all costs associated with the service/labor, travel expenses, parts, for the term of the contract. DELIVERY: Bid shall include cost of required inside delivery, F.O.B. destination prepaid and allowed. ******Please note switches are end of support with cisco********

• Cisco Smartnet 2027 3rd party.pdf

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