IFB FTB-2627-76 Genesys Software Subscriptions and Application Support Services

Franchise Tax Board · CA

Response deadline: Aug 17, 2026
Date posted: 06/30/2026 5:00PM PDT
Source: Open notice

Description

The California Franchise Tax Board (FTB) is seeking to contract with a vendor to renew and procure various Genesys Software Subscriptions and Application Support Services (i.e. Professional Services) in support for FTB's Enterprise Service Platform II Contact Cener Platform (CCP). Last Day to Submit Final Bids is July 14, 2026, by 5:00 PM Pacifc Time. The Event End Date of August 17, 2026, allows FTB to post the Notice of Intent to Award on this advertisement.

Classifications

UNSPSC43231501Business function specific software - Helpdesk or call center software
UNSPSC81112106Computer services - Internet services - Application service providers

Documents (3)

event-package-0000039691
Not yet available
IFB_FTB-2627-76.docx
490 KBNot yet available
COST_WORKSHEET.xlsx
16 KBNot yet available

Contacts

Tanita Guereca
tanita.guereca@ftb.ca.gov916/845-7199

Explore more

Browse all opportunities Federal contract opportunities State & local contracts Find government contracts Browse agencies More from Franchise Tax Board CA contract opportunities