AVILAMB INC

Capabilities

Avilamb is technology solution firm focused on digital, next-Gen modernization supporting federal and state clients: - Customer Relationship Management (CRM)/Customer Engagement - CRM Dynamics/PowerApps, SalesForce.com, Pega and ServiceNow - Azure and AWS Cloud Solutions (Architecture and Migration Support) - DevOps and Human Factor Engineering - Customer Engagement support and Call Center modernization strategy - Business and Technical Integration Strategy - AI analysis, Data Sciences, Machine Learning, and AI-enabled solutions - Data Analytics, BI, MDM, Knowledge & Data Management strategy, and solutions - Call Center as a Services (CSaaS) Omni-Channel Call Center Transformation Expertise (CRM, AI, CTI, Chat, and Analytics) - Project & Project Management