WORLD OPUS TECHNOLOGIES, INC

Capabilities

World Opus Technologies is a small and minority women-owned business providing data center IT infrastructure monitoring and automation services in both public and private sectors. Founded in 2002, we have helped 20+ data centers to maximize ROI. We specialize in: 1) AIOps implementation with off-the-shelf APM/ITOM software to monitor technical infrastructure including network, cloud, hardware, operation systems, databases, applications microservices, and business services. 2) Custom code development on infrastructure monitoring and automation to bridge the gaps between business requirements and off-the-shelf IT monitoring software. 3) Integration between various APM tools to automate root cause analysis, corrective actions, incident notification, and ticket creation. 4) Operations, support, and site reliability engineering. 5) Project management. Our principal resource has 30+ years of IT experience, is PMP and ITIL certified as well as Oracle, BMC Software, and BigPanda certified.