MEGA LEAN AND QUALITY COACHING LLC

Capabilities

Ricardo is an Industrial Engineer, MBA from the University of Notre Dame and coach with more than 27 years of experience learning, applying and teaching Lean and Quality Principles through a long and successful career in world-class technology companies. He has driven significant process improvements in his career through Lean and Quality Principles and more than 100 Kaizen events. He progressed from Operations Planner to Vice President of Quality and Performance Excellence. In his post recent position at Copeland, he was responsible for Supplier Quality, maintaining our Quality Management System (ISO9001), internal quality (which included software), Warranty and new product quality (focused on firmware and software). Some of Ricardo's results are a 86% reduction in Customer PPM, 37% reduction in Cost of Quality, 69% reduction is assembly Lead Time, 20% improvement in Customer On-Time Delivery, 43% improvement in productivity and 33% improvement in RIP turns).