MICKEY DONOVAN

Capabilities

Facilitates classes in leadership, performance management, communications and related subjects. Develops and implements training courses, surveys, needs assessments and training plans for the rollout of performance management programs. Provides training and hands-on coaching of goal and objective setting, facilitating the value of performance appraisals, and 360° feedback on management performance. Works well with all levels of employees and management, focusing on communication, relationships, leadership, and service excellence. Presentation style is energizing, creative, and interactive.