DIGITAL OPTIMIZATION AND PROCESS IMPROVEMENT LLC,

Capabilities

Boutique consultancy helping counties, cities, and primes modernize operations with AI-guided process improvement, Governance, Risk & Compliance (GRC), and data classification on Microsoft 365/Purview. We implement right-sized governance (policies, controls, evidence), deploy our Contextual, Data-Element-Based Data Classification Framework (labels, DLP, retention, access), and apply Lean/Six Sigma to cut cycle time and defects. We also build business resiliency (BCP/DR, exercises) and AI governance (use-case intake, risk checks, training) aligned to NIST/ISO guidance. Deliverables are packaged as repeatable playbooks, templates, and pilots that scale across departments and vendors.