Registered small business

THE NORTHRIDGE GROUP, INC

ROSEMONT, IL · Established 1999

Capabilities

Call Center Quality Monitoring, Quality Assurance, Customer Experience, Customer Satisfaction, Telecom/IT/VoIP/Call Center consulting; Assessment/Analysis; Benchmarking; Metrics; Telecom Expense/Optimization; Acquisition support: requirements, development,vendor selection,implementation. Broadband grants. Process improvement. Program & project mgt.

Federal performance

Awards: 1
Obligated: —
Agencies served: 1

Registered NAICS codes

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