GENESIS COMMUNICATIONS LLC

Capabilities

Genesis Communications LLC is a VA-verified VOSB providing fully managed contact center and BPO operations for federal and commercial clients. We deploy onshore U.S. based W-2 agents with direct oversight, QA, and performance management included. We manage the entire operation and own every outcome. Surge capacity up to 200 agents via TRC Staffing, Spherion, and A.W. Companies. All agents are Genesis W-2 employees ensuring SCA compliance. Actively seeking federal subcontracting opportunities requiring VOSB participation. CAGE: 8VW19 | NAICS: 561422 | VOSB Certified through November 2028.