VANHERN ADVISORY, LLC

Capabilities

Vanhern Advisory is a firm that provides consulting services in the areas of Contact Center operations, technologies, processes, training, customer service. Through teaming partnerships we can provide contact center outsourced services in the USA and abroad. Capability of available seats is in the thousands and resources to ramp quickly for disaster is vast. Vanhern Advisory evaluates on-premise solutions and recommends best practices to either maximize current solutions and/or move systems to the cloud. From evaluation, recommendations, vendor selection, implementation and Go-Live we manage the whole process. Operations processes modification and training are as important as the solutions.