THIS WAAY LLC

Capabilities

We are a Women-Owned Small Business (WOSB) and California Certified Small Business (SB) specializing in human-centered design, service design, user research, and responsible AI enablement for government modernization. Services: stakeholder research, journey mapping, service blueprinting, workflow analysis, AI opportunity and readiness assessment, AI governance, experience and interface design, plain language, accessibility (Section 508 / WCAG 2.1 AA), design systems, implementation planning, and change enablement. Available as a prime for focused engagements or as a subcontractor to system integrators on larger modernization programs. NAICS 541611 (primary). Founded by the team behind This Waay, a commercial design and innovation firm.