Acquisition GatewayForecastNHTSA_2026_002
NHTSA's Vehicle Safety Hotline
Department of Transportation.National Highway Traffic Safety Administration (NHTSA)
- Est. solicitation
- —
- Date posted
- —
- Source
- Open forecast
Description
Purpose is to acquire a turnkey call center operation to obtain mission-critical information from consumers (callers) about vehicle or vehicle equipment problems that may lead to a formal safety defect investigation; record complaint data on possible safety-related vehicle problems; answer consumer questions related to vehicle and child safety issues related to child car seats; perform call-backs from recorded voice mail messages; and other similar related activities.
Planning details
- Estimated value
- $10M - $19M
- Contract type
- Time and Materials/Labor Hours
Classifications
- NAICS541990
- PSC541990