Civic AI
Civic AI
Procurement intelligence
DHS APFSForecastF2026074876

Omni Channel Real Time Software Tool

Department of Homeland Security.USCIS.MGMT/OIT/EID · MD
Est. solicitation
Nov 20, 2026
Date posted
Aug 12, 2026

Description

USCIS has a requirement for the Omni Channel Real Time Software as a Service tool to provide real time survey data.

Planning details

Estimated value
$10M to $20M
Award quarter
Q2 2027
Est. solicitation date
Nov 20, 2026
Anticipated award
Jan 8, 2027
Contract vehicle
BPA Call (FAR Part 8 or 13 Multiple Award BPA)
Contract type
Firm Fixed Price
Competition
Follow-on to Existing Contract
Status
REC
Fiscal year
2027
Period of performance
Jan 11, 2027 – Jan 10, 2032

Classifications

  • NAICS541519
  • PSC541519

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