TRANServe

TRANServe transit benefit program support involving processing transit benefit applications, answering incoming calls and daily emails from customers, generating routine reports, resolving customer inquiries related to the transit benefit, and providing support on new TRANServe initiatives. Functional areas include Transit Benefit Administration and Business Office Support, Parking Administration, Customer Service Support for Agency Helpdesk and Call Center, Project Management, and Data Analytics and Metric Reporting.

Estimated value

$5M - $9.9M

Contract type

Firm Fixed Price

• NAICS541611
• PSC541611