Civic AI
Civic AI
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Acquisition GatewayForecast62544

OCIO Enterprise Information Technology Services Desk

Department of Commerce · DC
Est. solicitation
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Date posted
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Description

Establishes a centralized, enterprise-wide IT service desk capability for the Department of Commerce (DOC), delivering scalable Tier 0–3 support, device management, contact center operations, knowledge management, AV/VTC services, and continuity-of-operations functions. This BPA will enable DOC to consolidate and standardize IT support across targeted bureaus into a unified service model to ensure consistent service delivery across the Department.

Planning details

Estimated value
$50M - $99M
Contract type
Unknown

Classifications

  • NAICS541519
  • PSC541519

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