Civic AI
Civic AI
Procurement intelligence
DHS APFSForecastF2026073751

IT SUPPORT SERVICES (ITSS)

Department of Homeland Security.ICE/M&A/CIO.Resource Management Division · DC
Est. solicitation
Sep 16, 2026
Date posted
Jun 30, 2026

Description

IT support services is intended to provide enterprise-wide activities for the ICE OCIO in support of the ICE Mission. IT OPS contracted O&M services once consolidated under the existing contract will now be focused under this contract for Enterprise-wide services to include providing Vendor Contract Support (VCS), Service Desk (SD) (Tier I), IT Field Operations (ITFO) (Tier II) Continental United States (CONUS) and Outside of the Continental United States (OCONUS), Operations Infrastructure Deployment, Financial Management and Travel Management Support (Tier II), Hardware Warranty Administration and Maintenance Support.

Planning details

Estimated value
Over $100M
Award quarter
Q2 2027
Est. solicitation date
Sep 16, 2026
Anticipated award
Feb 3, 2027
Contract vehicle
NITAAC CIO-SP3 SB
Contract type
Firm Fixed Price
Competition
Follow-on to Existing Contract
Status
REC
Fiscal year
2027
Period of performance
Feb 3, 2027 – Feb 2, 2028

Classifications

  • NAICS541512
  • PSC541512

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