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Contact Center Training and Content (CTC)
Department of Health and Human Services.Centers for Medicare & Medicaid Services.OC - CCOG.AGG - DBSC
- Est. solicitation
- Apr 1, 2027
- Date posted
- —
- Source
- Open forecast
Description
New Award to support Contact Center Training and Content (CTC),The CTC contractor shall maintain the currency of its knowledge of the Medicare program including Parts A, B, C and D; Durable Medical Equipment (DME), as well as trends and industry leading practices for contact center operations. Additionally, the CTC contractor shall possess knowledge of the ACA and its Marketplace program.
Planning details
- Estimated value
- >= $100M
- Est. solicitation date
- Apr 1, 2027
- Anticipated award
- Sep 3, 2027
- Contract type
- Cost Plus Award Fee
- Period of performance
- Sep 21, 2027 – —
Classifications
- NAICS541611