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Contact Center Training and Content (CTC)

Department of Health and Human Services.Centers for Medicare & Medicaid Services.75M002
Est. solicitation
Apr 1, 2027
Date posted

Description

New Award to support Contact Center Training and Content (CTC),The CTC contractor shall maintain the currency of its knowledge of the Medicare program including Parts A, B, C and D; Durable Medical Equipment (DME), as well as trends and industry leading practices for contact center operations. Additionally, the CTC contractor shall possess knowledge of the ACA and its Marketplace program.

Planning details

Estimated value
>= $100M
Est. solicitation date
Apr 1, 2027
Anticipated award
Sep 1, 2027

Classifications

  • NAICS541611
  • PSC541611

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