Request for Information 3- Next Generation of the GSA SmartPay® Master Contract

GENERAL SERVICES ADMINISTRATION · District of Columbia

Response deadline: Oct 5, 2026
Date posted: Sep 14, 2026
Source: Open notice

Description

THIS REQUEST FOR INFORMATION IS SOLELY FOR INFORMATIONAL AND PLANNING PURPOSES AND DOES NOT CONSTITUTE A SOLICITATION. Responses to this RFI do not constitute an offer and cannot be accepted by the Government to form a binding contract. The Government does not intend to award a contract on the basis of this RFI or otherwise pay for the information requested and/or received in response to the request. Responses will be treated as information only and not as a proposal. Information received in response to this RFI will be safeguarded adequately from unauthorized disclosure. Proprietary information should be clearly marked. Purpose and Introduction The General Services Administration (GSA) Payment Solutions Service Center (PSSC) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program and awarded master contracts currently provides commercial charge card and payment related services to approximately 250 federal government agencies, certain eligible organizations, and Native American Tribal organizations. In fiscal year (FY) 2025, approximately 4.2 million GSA SmartPay 3 card/account holders spent nearly $40 billion, through 82 million transactions. The current period of performance for the GSA SmartPay 3 master contract ends November 29, 2031, if all options are exercised. Since 2024, PSSC has been conducting market research and acquisition planning for the next iteration of the GSA SmartPay master contract. PSSC has actively engaged GSA SmartPay customers, current GSA SmartPay master contract awardees and partners, and prospective new industry providers. The goal of this acquisition is to develop a program that is responsive to the unique needs of GSA SmartPay customers, while encouraging participation from both traditional financial institutions and innovative new entrants. Through market research activities, PSSC collected customer feedback about the GSA SmartPay 3 master contract and program that includes the following: Concerns about charge card management system functionality Desire to leverage commercial innovation while balancing aging systems and government policies and regulations Need for prospective offers with the appropriate financial capabilities and fundamentals to support government operations and needs Need for more flexibility and control over agency or organization-specific requirements for their programs and task orders Conclusions from industry feedback about the GSA SmartPay 3 master contract and program include: Both traditional financial institutions and innovative new entrants are likely able to support the scope of services for the GSA SmartPay program There are barriers to entry, which are based in aligning the next program with commercial practices and include the following: Pricing structure and period of performance Non-commercial requirements Stringent security requirements As such, for the development of the next iteration of the GSA SmartPay program/contract(s), PSSC has focused on three themes: Commerciality Innovation Security PSSC is seeking feedback from both GSA SmartPay customers and the commercial payments industry for the draft Pricing (Section B) and Performance Work Statement (PWS) (Section C) (Attachment 1). The intention of the drafts is to ensure that GSA SmartPay customers benefit from ongoing commercial payments innovation while meeting the mission critical and government-specific needs. At the same time, the draft pricing and PWS focuses on leveraging existing and emerging secure commercial functionality and processes to reduce barriers for entry for prospective offerors. Submission of Feedback/Comments Interested parties are invited to submit all feedback/comments regarding the Draft GSA SmartPay 4 Pricing and Performance Work Statement (PWS) in the attached Excel response template (Attachment 2 - Feedback Template) format via email to SPcard@gsa.gov and jennifer.g.richards@gsa.gov. The email subject line shall include the text "PWS Feedback: RFI 47QRAB26N0003”. Emails without this text in the subject line may not be acknowledged. Do not submit responses in the text of an email. Submission of a general statement of capability or company profile is acceptable for informational purposes. Responses that fail to follow the required format may be excluded from consideration or review. This RFI is being conducted for market research purposes only. A company’s decision to submit or not submit a response, and/or the extent of the government’s review/consideration of any submitted response, will have no impact on a contractor's ability to compete for any future requirements that may follow this RFI. Submission of Questions Interested parties are invited to submit questions that may impact their ability to respond to the RFI in writing via email to SPcard@gsa.gov and jennifer.g.richards@gsa.gov. The email subject line shall include the text "Questions: RFI 47QRAB26N0003”. Emails without this text in the subject line may not be acknowledged. GSA will endeavor to respond to all questions before the response due date. THIS REQUEST FOR INFORMATION IS SOLELY FOR INFORMATIONAL AND PLANNING PURPOSES AND DOES NOT CONSTITUTE A SOLICITATION. Responses to this RFI do not constitute an offer and cannot be accepted by the Government to form a binding contract. The Government does not intend to award a contract on the basis of this RFI or otherwise pay for the information requested and/or received in response to the request. Responses will be treated as information only and not as a proposal. Information received in response to this RFI will be safeguarded adequately from unauthorized disclosure. Proprietary information should be clearly marked.

Classifications

NAICS522110
PSCR710

Documents (71)

Americans with Disabilities Act of 1990 - Section 508
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Federal Information Processing Standards (FIPS) 199
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GSA Logos Policy
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32 CFR 2002 Controlled Unclassified Information (CUI)
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Code of Federal Regulations § 301-72.301 Processing unused, partially used, and exchanged tickets
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U.S. Department of Treasury - Office of Foreign Assets Control
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GSA IT Security Procedural Guide-06-30: Managing Enterprise Cybersecurity Risk
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Personally Identifiable Information (PII)
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National Institute of Standards and Technology (NIST)
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Trusted Workforce 2.0
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GSA City Pair Program
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Improper Payments Information Act of 2002
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NIST Special Publication 800-171A Assessing Security Requirements for Controlled Unclassified Information
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Executive Order 14247 Modernizing Payments To and From America’s Bank Account
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OMB M-24-15 Modernizing the Federal Risk and Authorization Management Program (FedRAMP)
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GSA Order CIO 2100.1R, GSA Information Technology (IT) Security Policy
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Attach_2_Feedback_Template_(Excel).xlsx
.xlsx20 KBNot yet available
GSA SmartPay 3 master contract
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NIST 800-95 Guide to Secure Web Services
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Payment Solutions Services Center (PSSC)
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NIST Special Publication 800-53 Security and Privacy Controls for Information Systems and Organizations, revision 5
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Federal Risk and Authorization Management Program (FedRAMP)
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Improper Payments Elimination and Recovery Improvement Act of 2012
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Federal Information Security Management Act (FISMA) of 2014
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Privacy Act of 1974
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FAR 16.202 Firm-fixed-price contracts
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Office of Personnel Management website (Federal Holidays)
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Federal Information Processing Standards (FIPS)
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GSA SmartPay 3 Integrated Card
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Improper Payments Elimination and Recovery Act of 2010
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Federal government state sales tax exemption
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Americans with Disabilities Act of 1990
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General Services Administration (GSA)
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GSA SmartPay® program
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Federal Government (definition)
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Single Sign-on (SSO)
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GSA SmartPay Statistics
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NIST Special Publication 800-172 Enhanced Security Requirements for Protecting Controlled Unclassified Information, revision 3
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Micro-purchase (definition)
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Payment Card Industry Data Security Standard (PCI DSS) version 4.0.1
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FedRAMP Marketplace website
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GSA Commercial Platforms
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GSA Order ADM 2181.1, Homeland Security Presidential Directive-12, Personal Identity Verification and Credentialing, and Background Investigations for Contractors
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Small Business Act
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Attach_1_DRAFT_GSA SmartPay_4_Pricing_and_Performance_Work_Statement.docx
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GSA Advantage!
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General Records Schedule 1.1: Financial Management and Reporting Records
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GSA FedRooms
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FIPS Publication 200 Minimum Security Requirements for Federal Information and Information Systems
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Circular A-123, Appendix B - A Risk Management Framework for Government Charge Card Programs
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GSA SmartPay Eligibility
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GSA Rideshare
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Request for Information 2 - Next Generation GSA SmartPay® Master Contract
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Payment Card Industry Data Security Standard (PCI DSS)
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National Archives and Records Administration (NARA)
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Prompt Payment Act
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National Defense Authorization Act for Fiscal Year 2019
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Government Charge Card Abuse Prevention Act of 2012 (P.L. 112-194)
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FAR 16.203 Fixed-price contracts with economic price adjustment
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U.S. Department of Treasury - List of Sanctions Programs and Country Information
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Payment Integrity Information Act of 2019
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Vulnerability Scan (definition)
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GSA Global Supply
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National Defense Authorization Act for Fiscal Year 2019 - Section 889
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Tax Reclamation (fuel)
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NIST Special Publication P 800-172A Assessing Enhanced Security Requirements for Controlled Unclassified Information
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18 U.S.C. §§ 1030 Fraud and related activity in connection with computer
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U.S. Department of Treasury
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GSA IT Security Procedural Guide: Security and Privacy Requirements for IT Acquisition Efforts CIO-IT Security-09-48
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NIST Special Publication 800-171 Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations, revision 3
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Go.gov
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