Customer Satisfaction Data Collection and Analysis

**Update as of FRI 26JUNE2026 - two documents have been uploaded to this solicitation. Document 1 is the Q&A (Questions and Answers_Customer Satisfaction) and Document two (2) i the revised Statement of Work (Web Survey SOW_Revised). Cloud services must maintain a FedRamp authorization. This requirement is to procure customer satisfaction data collection and anaylsis services for the Bureau of Economic Analysis (BEA). Please see the Statement of Work for futher descriptions.

• NAICS541910
• PSCR422

• Web Survey SOW_Revised.pdf

  .pdf170 KB
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• RFQ for BEA Survey.pdf

  .pdf672 KB
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• Questions and Answers _ Customer Satisfaction.pdf

  .pdf119 KB
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• BEA - Web Survey SOW_pt.1.pdf

  .pdf175 KB
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• Jacqueline Brown
  jbrown4@doc.gov2023162730
• Kristine Pendergast
  kpendergast@doc.gov