IFB FTB-2627-00076 Genesys Software Subscriptions and Application Support Services
- Response deadline
- Jun 30, 2026 Closed
- Date posted
- 05/14/2026 4:16PM PDT
- Source
- Open notice
Description
The California Franchise Tax Board (FTB) is seeking to contract with a vendor to renew and procure various Genesys Software Subscriptions and Application Support Services (i.e. Professional Services) in support of FTB's Enterprise Service Platform II Contract Center Platform (CCP). Last Day to Submit Final Bids is May 29, 2026, by 5:00 PM Pacific Time (PT). The Event End Date of June 30, 2026, allows FTB to post the Notice of Intent to Award on this advertisement. 05/21/2026 Question and Answer Set uploaded to advertisement. 05/28/2026 Addendum 1 to IFB FTB-2627-00076 (IFB FTB-2627-00076.1) and Addendum 1 Cover Letter uploaded to advertisement. Last Day to Submit Final Bids is now June 5, 2026, by 5:00 PM PT. 06/19/2026 Notification of Intent to Award uploaded to advertisement.
Classifications
- UNSPSC81112200Computer services - Software maintenance & support
- UNSPSC43231501Business function specific software - Helpdesk or call center software
Documents (7)
Contacts
- Tanita Guerecatanita.guereca@ftb.ca.gov916/845-7199