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Civic AI
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HWRP 24-Hour Odor Complaint Call Answering Services

Response deadline
Dec 2, 2026
Due in 43 days
Date posted
Oct 19, 2026

Description

RFP to select contractor to continue operating a 24-hr answering service for the El Segundo Odor Complaint Hotline, required by the AQMD Odor Abatement Order, with message dispatching, 24/7 live operator, priority ringing, auto call forwarding, answering resident calls, contacting the SCAQMD, referring complaints to HWRP, and providing notifications to El Segundo and LASAN staff.

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Documents (2)

  • Final HWRP 24-Hour Odor Complaint Call Answering Services RFP.pdf
    PDF345 KBNot yet available
  • Attachment Package- HWRP 24-Hour Odor Complaint Call AnsweringnServices RFP.pdf
    PDF7.2 MBNot yet available

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