Procurement intelligence

Federal contract award

PROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE

NATIONAL TELECOMMUTING INSTITUTE, INC. · Department of the Treasury

Value: $35,668,664
Start: Jan 1, 2021
End: Apr 3, 2026
Action date: Apr 16, 2026
PIID: 2032H521C00009
Status: completed
NAICS: 561421 · TELEPHONE ANSWERING SERVICES
Place of performance: BOSTON, MA
Award type: DEFINITIVE CONTRACT

Description

PROVIDES CONTACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRETED TO THE IRS TOLL-FREE TELEPHONE FORMS LINE

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